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Legal Terms That Protect Your Account

Our legal framework covers how your account data is handled, what rights you hold over your information, and how we manage access across supported regions where local law permits.

Account Data RightsJurisdiction-Dependent AccessDANA, OVO, GoPay Policy ContextLive casino and slots
too12 Legal Terms That Protect Your Account
LEGAL CONTACT PATHS

Reach Us on Legal and Policy Questions

If you have a question about your rights, a data request, or a concern about how our terms apply to your account, our support team handles legal and policy queries through the channels below. We aim to respond to formal data requests within the timeframe required by applicable law.

Live Chat Open the chat widget from your account dashboard to raise a legal or policy question directly with our support team.
Email Support Send formal data access or deletion requests to our support email address listed in the account help section.
Account Help Centre The help centre contains a dedicated legal and policy section where you can submit requests and track their status.
HOW WE HANDLE DATA

Account Security and Data Practices

We apply encryption and access controls to your account data at every layer — from login through to payment processing with DANA, OVO, and GoPay. Here is how we handle the four areas that matter most to your account.

Data Handling

Personal data collected at registration and during account activity is stored on secured servers. We do not sell your data or share it with advertisers.

Cookie Policy

We use session and functional cookies to keep your account active and remember your lobby preferences. You can manage cookie settings from your browser at any time.

Account Security

Login is protected by OTP verification sent to your registered contact. If you suspect unauthorised access, use the account lock option in settings immediately.

Data Retention and Requests

We retain your data while your account is active and for the period required after closure. Submit a data access, correction, or deletion request through the help centre.

Common Legal and Policy Questions

These are the questions we hear most often about our legal terms, your data rights, and how policy applies to your account.

Access depends on local law and is available only in regions where regulations permit. Check whether online gaming is allowed in your area before opening an account.

We collect the information you provide at registration — name, contact details, and account credentials — plus transaction data when you use DANA, OVO, or GoPay.

Yes. Submit a formal data access request through the help centre or by email. We will respond within the timeframe required by applicable law in your region.

Send a deletion request through the account help centre. We will process it in line with applicable regulations, which may require us to retain certain records for a set period.

Payment data is retained only as long as required by applicable regulations and your account activity. It is never shared with third parties beyond what processing requires.

We notify you through your registered account contact before any changes take effect. If you do not agree with an update, you may close your account before the effective date.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.